Stark Collection Agency Streamlines Disputed Accounts with Provana’s IPACSCompliance Management

“I think the IPACS platform is a tremendous help. It is a huge ease of life improvement for our team. It provides insight as to what is truly happening with our data and what is happening with our systems.”
Nate Kalnins
Director of Compliance and Chief Operating Officer
The Stark Collection Agency


The Stark Collection Agency is a full-service accounts receivable solutions firm located in Madison, Wisconsin. Established in 1948, it is one of the most reputable collection agencies with a nationwide presence.

Their long-term success in the industry is a testament to their outstanding performance in accounts receivables management. For over 75 years, they have assisted numerous organizations, particularly those in financial services (such as banks and credit unions) and telecommunications, in enhancing their cash flows and increasing their profitability.


Stark Collection Agency, a veteran player in accounts receivable, was booming. But growth brought headaches in the form of rising indirect disputes, straining their lean operation. Existing tech integrations weren’t cutting it, leaving them to hunt for a cost-effective, efficient solution.

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Cost Reduction


Efficiency Gains


Client Satisfaction